IT Support Contracts

The level of support offered is flexible to suit your needs. Whether you want to outsource all of your network support or require specialised second-line back-up for existing staff, IT Services can provide the professional skills and experience to help you.

 

 

First-Line Support

 

Ideal for companies without their own in-house expert. IT Services offer telephone support, internet based remote support and on-site visits, freeing your team to focus on the job in hand. In effect it’s like having your own in-house back-up but without the cost. We don’t take holidays and we don’t leave for an increased salary.

 

 

IT Support Outsourcing

 

 

 

IT Services operate a complete outsourcing facility, utilising specialist knowledge and many years of experience, ultimately allowing your business to continue with what it does best while we take care of all your IT processes.

 

Our dedicated experts can provide your company with piece of mind in highly technical and complex activities, coupled with the additional benefits of reducing both costs and unnecessary stress. Our outsourcing package provides the best of both; lower overheads but greater efficiency for your IT procedures. 

  

Second-Line Network Support

 

In situations when your own IT staff find themselves overwhelmed or in need of extra help with a particular problem IT Services can work alongside your existing staff. With years of experience as Microsoft specialist’s IT Services are able to offer expert knowledge to back up your in-house team.

 

IT Services can assist with projects, work overflow or simply be a source for your team to bounce ideas off. IT Services will help you maintain and support the smooth running of your IT systems.

 

Support contracts to meet your business needs are available at competitive prices. With an annual contract you will benefit from guaranteed response times, unlimited telephone support and an agreed level of on-site visits per month included in the price. Monthly on-site hours are rolled over if they aren’t used and any additional hours are provided at a reduced hourly rate. There is even a choice of how to pay, either on an annual basis or a monthly budget plan. 

 

Why IT Services?

 

Whether you require full outsourcing of your IT infrastructure or extra help from an experienced team working alongside your staff, IT Services have the package for you. By selecting us, you will be provided with constant support and management that your company can depend on.

 

With a strong team of technical and support engineers providing solutions on a daily basis to a multitude of business clients, IT Services prides itself on high quality standards and efficiency. If this is something your company strives for within its IT systems, we are the company for you.

 

“Flexible, Competitive Reliable Support”

 

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